Professional Management Consulting Services
This corporate overview document presents our consulting services for Washington Gas. As a DC Certified Business Enterprise (CBE) with 19 years of experience in commercial and government contracting, we offer innovative professional service solutions to help Washington Gas achieve operational excellence and mission success.
About Us
Company Profile
Established in 2006, we are an 8(a) Certified Small Business headquartered in Washington, DC. We maintain a Facility Clearance (Secret) and operate with a UEI: CD2QDS1EFHP3. Our technology-agnostic approach allows us to design best-in-class solutions with efficient execution plans.
Key Differentiators
  • MS Azure Cloud Environment (FedRamp compliant)
  • Internal PMO performs IV&V on client engagements
  • 97% customer satisfaction index
  • BPR solutions: 94% efficiency & 96% quality increase
Certifications
We are in process of securing the following certifications to ensure the highest standards of service delivery:
  1. ISO 9001 (Quality Management)
  1. ISO 20000-1 (IT Service Management)
  1. ISO 27001 (Cybersecurity)
  1. CMMI Service/ Development Level 3
  1. CMMC
NAICS Codes
We operate across multiple NAICS codes including 541511, 541512, 541513, 541519, 541611, 541614, 541618, 561110, 561499, and 611710.
Awards & Recognition
Our work has earned client and national awards, Certificates of Appreciation and formal Letters of Recommendation from HHS, Digital Education Achievement Awards, Best of the Web awards, and the Hot Dog Award for exemplary performance.
Services
Our comprehensive service portfolio is designed to address the complex needs of Washington Gas. We leverage industry best practices including Agile, Six Sigma, PMBOK, and SDLC methodologies to deliver exceptional results across management, IT, business consulting, and administrative support functions.
As a small business, we provide responsive, innovative, and flexible solutions tailored to each client's unique environment and communication style. Our approach emphasizes understanding client needs deeply to ensure successful outcomes and lasting partnerships.
Past Performance - Part 1
Past Performance - Part 2
How We Can be of Service
PMCS’s expertise in managing complex projects and data-driven decision-making aligns well with Washington Gas’s operational and strategic goals. A targeted engagement around infrastructure modernization, data management, and customer service would likely deliver significant value. Given PMCS's strengths and past performance, a number of our services could be valuable to Washington Gas:
1. Project Management (PMO Support)
  • PMCS could offer Washington Gas comprehensive project management services to support infrastructure upgrades, maintenance projects, IT modernization efforts, and more.
  • PMCS’s ability to integrate Agile, Six Sigma, and PMBOK frameworks could help Washington Gas improve efficiency and ensure projects are delivered on time and within budget.
  • PMCS could establish a Project Management Office (PMO) for strategic oversight and coordination of complex infrastructure projects, including pipeline maintenance, safety upgrades, and service expansions.
2. IT Modernization and Data Warehousing
  • PMCS's expertise in data warehousing and ETL (extraction, transformation, and load) could help Washington Gas manage and analyze large volumes of operational and customer data.
  • A 360-degree customer service database (similar to the IRS CDW project) could enhance customer insights, improving customer service, billing accuracy, and outage management.
  • PMCS could also support the implementation of smart metering systems and IoT (Internet of Things) solutions for real-time monitoring and data-driven decision-making.
How We Can be of Service
3. Business Process Reengineering (BPR)
  • PMCS could assist Washington Gas in streamlining business processes related to:
  • Customer onboarding and billing
  • Regulatory compliance reporting
  • Maintenance and outage response
  • Supply chain and vendor management
  • Leveraging Six Sigma principles, PMCS could identify bottlenecks, reduce waste, and improve operational efficiency.
4. Strategic Consulting
  • PMCS’s strategic consulting services could help Washington Gas with:
  • Developing long-term infrastructure modernization plans
  • Navigating regulatory challenges and environmental compliance
  • Risk management and disaster recovery planning
  • Market analysis to support expansion or new service offerings
5. Data Analytics and Predictive Modeling
  • PMCS’s experience with the IRS RAAS project (fraud detection, financial risk modeling) could be applied to Washington Gas to:
  • Predict pipeline failures and maintenance needs
  • Detect billing anomalies and potential fraud
  • Model gas supply and demand to optimize resource allocation and reduce costs
How We Can be of Service
6. Cybersecurity and Compliance
  • PMCS could assist with cybersecurity risk assessments and compliance with federal and state data security regulations, particularly as Washington Gas adopts more connected infrastructure (smart meters, IoT).
  • PMCS’s planned CMMC Level 2 and Level 3 assessments would align well with Washington Gas’s need for robust data protection and operational security.
7. Training and Workforce Development
  • PMCS’s LMS within Microsoft SharePoint could provide training and certification programs for:
  • Safety protocols and emergency response
  • Customer service improvements
  • Regulatory compliance training
  • Training Certifications
  • PMCS could create customized training modules to ensure alignment with Washington Gas’s operational goals and regulatory requirements.
Contact Us
Corporate Headquarters
700 12th Street NW
Suite 700
Washington, DC 20005
202-904-2323 (office)
888-852-8652 (fax)
Dwight Franklin
President and Chief Executive Officer (CEO)
W: (202) 904-2323
C: (202) 352-4309
Email: dfranklin@pmcsllc.com
Thank You!
We appreciate your consideration of our professional management consulting services. Our team is ready to support Washington Gas with innovative solutions that drive efficiency, improve processes, and enhance service delivery. We look forward to the opportunity to discuss how our capabilities can address your specific needs and contribute to your mission success.